Contacts and customers
Keep contact details, customer records, notes, and communication history together.
Manage customers, invoices, and employees without switching between tools.
365soft CRM is business management software for small and growing service businesses, agencies, consultants, local service companies, and B2B teams in Europe and the USA.
An all-in-one CRM for small business teams that keeps every customer relationship in view. Use lead management software to track opportunities from first contact to quote and follow-up.
Keep contact details, customer records, notes, and communication history together.
Track leads, move deals through your sales pipeline, and see the next step for each opportunity.
Plan daily tasks, set reminders, and keep follow-ups connected to the right customer.
Prepare quotes and follow the conversation through to a decision without losing context.
Connect customer and sales data with accounting, from quotes and invoices to expenses and financial reports.
CRM with invoicing keeps customer details and invoice history linked to your sales work.
Use connected customer and quote information when preparing invoices for your services.
Organize business expenses and keep financial information in the same platform.
Review financial reports alongside the customer and sales information behind the numbers.
Manage the people side of your business with employee records, HR documents, absence tracking, and structured HR processes.
Keep employee details organized and available to the team members with the right permissions.
Store employee documents with the relevant record and keep important information easy to find.
Manage leave requests and track absences so teams can plan their availability.
Coordinate repeatable employee workflows, including onboarding and offboarding.
Keep sales, finance, and HR connected as your business grows.
Bring customer relationships, financial work, and employee processes into one workspace.
Keep related information together instead of moving between separate applications.
See sales activity, financial reports, and team information in clear views.
Start with the workflows your small business needs and expand as your team grows.
Choose the tools you need today and keep room to grow into deeper CRM, accounting, and support workflows.
Contacts, accounts, leads, deals, and campaigns stay connected so every conversation starts with context.
Tasks, appointments, comments, and reminders help teams keep promises and move faster.
Reports and activity views show where attention is needed, without burying teams in complexity.
One affordable workspace instead of five expensive subscriptions.
| Capability | 365soft CRM | HubSpot | Salesforce | Pipedrive | Zoho CRM |
|---|---|---|---|---|---|
| Starting price | €10/mo | $0 – $800+/mo | $25/user/mo | €14/user/mo | €14/user/mo |
| Built-in support & knowledge base | Separate product | Add-on | Separate product | ||
| Offers, quotes & contracts | Partial | Add-on | Partial | Partial | |
| Integrated accounting | Add-on | Separate product | |||
| EU data hosting | Add-on | Optional | Optional | ||
| White-label option | |||||
| Setup time | Minutes | Hours | Days – Weeks | Hours | Hours |
| No hidden fees | Partial |
365soft CRM is made for growing companies that want a system people actually enjoy using: practical, comprehensive, and clear.
Built for small businesses that need CRM, sales, invoicing, support, automation, and secure business management in one workspace.
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Features
Compare all plans
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Most Popular
Business
Monthly
€20
/ user / month
Yearly
€220
/ user / year
Min. 2 users · 14-day trial
Get started
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| Plan Usage | |||
| Best for | Solo businesses | Small and growing teams | Larger companies |
| Users | 1 user | 2–100 users (min. 2) | 100+ users |
| Storage | 5 GB | 20 GB | Custom |
| Core CRM | |||
| CRM dashboard and global search | |||
| Leads and lead conversion | |||
| Contacts and accounts | |||
| Deals, Tasks, calendar and appointments | |||
| Customer timeline, notes and tags | |||
| Products and services | |||
| Sales Pipeline | |||
| Deals and pipeline board | 5 pipelines | 15 pipelines | Custom |
| Pipeline stage updates | |||
| Custom sales pipelines | |||
| Campaign-to-pipeline mapping | |||
| Service group-to-pipeline mapping | |||
| Lead source tracking | |||
| Campaign management | Custom | ||
| Lead scoring | Basic | Advanced | Custom |
| Sales forecasting | |||
| Communication and Email | |||
| Email integration | Custom | ||
| Email signature | |||
| Send emails from CRM | |||
| Email history on contacts and deals | |||
| Email templates | 50 templates | 100 templates | Custom |
| Offers, Contracts and Documents | |||
| Offers / quotes | |||
| Contracts | |||
| File storage and attachments | Custom | ||
| Subscriptions / recurring services | Custom | ||
| FAQ / knowledge base | |||
| Solutions search | |||
| Reports and Dashboards | |||
| CRM reports | |||
| CSV export | |||
| Activity log | |||
| Calls and meetings reports | |||
| Notifications | |||
| Automation and AI | |||
| Workflow automation | 10 workflows | 20 workflows | Custom |
| Internal notifications and task actions | Custom | ||
| Custom fields | 20 fields | 50 fields | Custom |
| Custom modules | 3 modules | Custom | |
| Stale deal alerts | |||
| Security and Access Control | |||
| Two-factor authentication | |||
| User roles and permissions | Custom | ||
| Audit log | 30 days | 30 days | Custom |
| Data export | |||
| HR Workspace | |||
| Employee records, documents and leave management | |||
| Data, Backup and Infrastructure | |||
| Backup retention | 7 days | 14 days | Custom |
| Custom subdomain | Add-on | ||
| Separate database | Add-on | ||
| White label option | Custom | ||
| Service and Onboarding | |||
| Support channel | Email support | Email / Chat support | Dedicated support |
| Service level agreement | Add-on | ||
| Add-ons | |||
| Extra users | Add-on | Custom | |
| Extra cloud storage | Add-on | Add-on | Custom |
| Accounting workspace | Add-on | Add-on | Custom |
| Data import assistance | Add-on | Add-on | Custom migration |
| Onboarding support | Add-on | Add-on | Custom onboarding |
Every package includes a 14-day trial. Business stays clear and competitive, then grows with add-ons for accounting, extra users, advanced automation, reporting, priority support, API/integrations, backups, or more storage.
Choose the plan that fits your current size, then add only the advanced tools you need. Solo is built for one individual or solo business. Business is the main team package and can be expanded with accounting, extra users, more storage, advanced automation, reporting, support, and setup assistance.
365soft CRM includes CRM, support tickets, offers, contracts, campaigns, and task management in one workspace — no separate subscriptions needed. Accounting is available as an integrated add-on within the same system. Most competitors split these into separate products, each with its own subscription and login.
Yes. All data is hosted in the EU with SSL encryption, regular backups, role-based permissions, two-factor authentication, and full audit logging. 365soft CRM is fully GDPR compliant.
We offer data import assistance for both Solo and Business plans. Our team helps you bring contacts, deals, and history from your current system.
Everything. Full access to all features in your chosen plan, no credit card required. If you need more time to evaluate, reach out to our team.
Yes. Move between plans whenever your needs change. Add-ons like extra storage, users, or accounting can be added or removed at any billing cycle.
The Business plan includes white-label options so agencies and teams can brand the CRM. Enterprise customers get fully customized deployments.
Explore how customers, invoices, and employees work together in one platform for your team.