Contacts and accounts
See notes, files, tasks, campaigns, and activity history without hunting through disconnected tools.
One workspace for sales, service, and growth
365soft CRM brings leads, customers, invoicing, support, and team management into one workspace — so your team stops switching tools and starts closing deals.
Solo €12/month. Business €20/user/month. 14-day trial.
15+
Integrated modules
All-in-1
CRM, HR, Support & Sales
14 days
Free trial, full access
< 5 min
Setup time
Sound familiar?
Most CRMs were built for enterprises. Not for your business.
You shouldn't need a consultant, three tools, and a six-figure budget to manage customer relationships.
Too complex to set up
Enterprise CRMs need weeks of onboarding, custom configuration, and expensive consultants before your team can start.
Too expensive to scale
Per-feature pricing, hidden add-ons, and costs that multiply when you need basic tools like invoicing or support.
Too many disconnected tools
CRM here, invoicing there, support somewhere else. Your data is fragmented and nothing connects.
Warm by design
Professional CRM for service businesses.
365soft CRM keeps the whole relationship visible, from first lead to signed deal, invoice, support request, and next follow-up.
Leads and deals
Move opportunities forward with clear stages, next actions, and a pipeline your team can trust.
Tasks and appointments
Keep follow-ups, meetings, and deadlines close to the customer record where they belong.
Support and service
Track tickets, answers, subscriptions, and service quality with the same customer context.
Premium convenience
A modern workspace that feels clear from the first login.
Find the full story quicklyCustomer records bring details, files, comments, and activity into one clear view.
Reduce repeated workUse one system for sales, support, invoicing, and internal follow-up.
Work with confidencePermissions, backup habits, and organized data help teams stay in control.
Built for real work
Competitive features without the heavy feeling.
Choose the tools you need today and keep room to grow into deeper CRM, accounting, and support workflows.
Customer clarity
Contacts, accounts, leads, deals, and campaigns stay connected so every conversation starts with context.
Daily momentum
Tasks, appointments, comments, and reminders help teams keep promises and move faster.
Useful insight
Reports and activity views show where attention is needed, without burying teams in complexity.
Honest comparison
How Primaxel compares to other CRMs
One affordable workspace instead of five expensive subscriptions.
| Capability | 365soft CRM | HubSpot | Salesforce | Pipedrive | Zoho CRM |
|---|---|---|---|---|---|
| Starting price | €12/mo | $0 – $800+/mo | $25/user/mo | €14/user/mo | €14/user/mo |
| Built-in support & knowledge base | Separate product | Add-on | Separate product | ||
| Offers, quotes & contracts | Partial | Add-on | Partial | Partial | |
| Integrated accounting | Add-on | Separate product | |||
| EU data hosting | Add-on | Optional | Optional | ||
| White-label option | |||||
| Setup time | Minutes | Hours | Days – Weeks | Hours | Hours |
| No hidden fees | Partial |
Why teams choose it
Warm customer care, structured business control.
365soft CRM is made for growing companies that want a system people actually enjoy using: practical, comprehensive, and clear.
- Clear onboarding
- Scalable workflows
- Sales visibility
- Support continuity
- Accounting tools
- Team permissions
Compare plans
Compare CRM plans
Built for small businesses that need CRM, sales, invoicing, support, automation, and secure business management in one workspace.
|
Features
Compare all plans
|
Most Popular
Business
Monthly
€20
/ user / month
Yearly
€220
/ user / year
Min. 2 users · 14-day trial
Get started
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|---|---|---|---|
| Plan Usage | |||
| Best for | Solo businesses | Small and growing teams | Larger companies |
| Users | 1 user | 2–100 users (min. 2) | 100+ users |
| Storage | 5 GB | 20 GB | Custom |
| Core CRM | |||
| CRM dashboard and global search | |||
| Leads and lead conversion | |||
| Contacts and accounts | |||
| Deals, Tasks, calendar and appointments | |||
| Customer timeline, notes and tags | |||
| Products and services | |||
| Sales Pipeline | |||
| Deals and pipeline board | 5 pipelines | 15 pipelines | Custom |
| Pipeline stage updates | |||
| Custom sales pipelines | |||
| Campaign-to-pipeline mapping | |||
| Service group-to-pipeline mapping | |||
| Lead source tracking | |||
| Campaign management | Custom | ||
| Lead scoring | Basic | Advanced | Custom |
| Sales forecasting | |||
| Communication and Email | |||
| Email integration | Custom | ||
| Email signature | |||
| Send emails from CRM | |||
| Email history on contacts and deals | |||
| Email templates | 50 templates | 100 templates | Custom |
| Offers, Contracts and Documents | |||
| Offers / quotes | |||
| Contracts | |||
| File storage and attachments | Custom | ||
| Subscriptions / recurring services | Custom | ||
| FAQ / knowledge base | |||
| Solutions search | |||
| Reports and Dashboards | |||
| CRM reports | |||
| CSV export | |||
| Activity log | |||
| Calls and meetings reports | |||
| Notifications | |||
| Automation and AI | |||
| Workflow automation | 10 workflows | 20 workflows | Custom |
| Internal notifications and task actions | Custom | ||
| Custom fields | 20 fields | 50 fields | Custom |
| Custom modules | 3 modules | Custom | |
| Stale deal alerts | |||
| Security and Access Control | |||
| Two-factor authentication | |||
| User roles and permissions | Custom | ||
| Audit log | 30 days | 30 days | Custom |
| Data export | |||
| HR Workspace | |||
| Employee records, documents and leave management | |||
| Data, Backup and Infrastructure | |||
| Backup retention | 7 days | 14 days | Custom |
| Custom subdomain | Add-on | ||
| Separate database | Add-on | ||
| White label option | Custom | ||
| Service and Onboarding | |||
| Support channel | Email support | Email / Chat support | Dedicated support |
| Service level agreement | Add-on | ||
| Add-ons | |||
| Extra users | Add-on | Custom | |
| Extra cloud storage | Add-on | Add-on | Custom |
| Accounting workspace | Add-on | Add-on | Custom |
| Data import assistance | Add-on | Add-on | Custom migration |
| Onboarding support | Add-on | Add-on | Custom onboarding |
Every package includes a 14-day trial. Business stays clear and competitive, then grows with add-ons for accounting, extra users, advanced automation, reporting, priority support, API/integrations, backups, or more storage.
Package upgrades and add-ons
Choose the plan that fits your current size, then add only the advanced tools you need. Solo is built for one individual or solo business. Business is the main team package and can be expanded with accounting, extra users, more storage, advanced automation, reporting, support, and setup assistance.
Accounting workspace
Incoming and outgoing invoices, VAT and taxes, bank statements, and payment reminders in one place.
Extra users
Business includes 2 users. Add more team members as a flexible add-on (€20/user/mo).
Extra cloud storage
Expand your file storage beyond the included quota for contacts, deals, and document attachments.
AI assistance
AI-powered lead scoring, smart suggestions, and advanced automation to accelerate your pipeline.
Data import & onboarding
Professional data migration from your existing tools and guided setup support for your team.
Common questions
Questions teams ask before switching
What makes Primaxel different from HubSpot or Salesforce?
Primaxel includes CRM, support tickets, offers, contracts, campaigns, and task management in one workspace — no separate subscriptions needed. Accounting is available as an integrated add-on within the same system. Most competitors split these into separate products, each with its own subscription and login.
Is my data secure and GDPR compliant?
Yes. All data is hosted in the EU with SSL encryption, regular backups, role-based permissions, two-factor authentication, and full audit logging. Primaxel is fully GDPR compliant.
Can I migrate from another CRM?
We offer data import assistance for both Solo and Business plans. Our team helps you bring contacts, deals, and history from your current system.
What's included in the 14-day trial?
Everything. Full access to all features in your chosen plan, no credit card required. If you need more time to evaluate, reach out to our team.
Can I upgrade or downgrade anytime?
Yes. Move between plans whenever your needs change. Add-ons like extra storage, users, or accounting can be added or removed at any billing cycle.
Do you offer white-label or custom branding?
The Business plan includes white-label options so agencies and teams can brand the CRM. Enterprise customers get fully customized deployments.
Ready to simplify your business?
Join teams across Europe who manage sales, customers, and invoicing in one workspace.
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